ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds89
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2022-05-20
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2022-05-20
Is this home safe?
Is the care effective?
The home was rated Good for Effective at its March 2025 inspection. The home holds a registration for nursing care and lists dementia as a specialism, which implies some level of relevant training and clinical oversight. However, the published report does not describe care plan quality, GP access arrangements, dementia training content, or how food and hydration needs are assessed and met. The absence of specific detail means this Good rating cannot be contextualised beyond its headline.Is this home caring?
The home was rated Good for Caring at its March 2025 inspection. Staff warmth and compassion are the single most powerful drivers of family satisfaction in our review data, but the published report offers no specific observations about how staff interact with residents, whether people are addressed by preferred names, or how staff respond when someone is distressed or confused. A Good rating in this domain is positive, but the evidence behind it is not visible in the published findings.Is the home responsive?
The home was rated Good for Responsive at its March 2025 inspection. The home is registered to care for people with a range of needs including dementia, physical disabilities, and sensory impairments, which suggests some capacity to respond to varied individual requirements. The published report does not describe the activities programme, how care is personalised, what happens for people who cannot join group activities, or how end-of-life wishes are recorded and honoured.Is the home well-led?
The home was rated Good for Well-led at its March 2025 inspection, recovering from a previous Requires Improvement overall rating. Miss Elena-Mihaela Stefan is the registered manager and Dr Gavin O'Hare-Connolly is the nominated individual, indicating both operational and provider-level leadership are in place. The published report does not describe the manager's tenure, how staff are supported to raise concerns, how the home monitors quality, or what specific improvements were made since the previous Requires Improvement rating.
Source: CQC inspection report →
What the evidence base says
The home specialises in supporting residents with sensory impairments and physical disabilities across different age groups. They provide dementia care alongside their services for people with physical support needs. The home offers dementia care as part of their range of specialist services. Families should check current care standards and staffing arrangements when considering dementia support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Michaels Court received a Good rating across all five domains at its most recent inspection in March 2025, a recovery from the previous Requires Improvement rating. However, the published report contains very little specific detail, so scores reflect the positive overall direction without the granular evidence needed to rate higher.
Homes in East typically score 68–82.Worth a visit
St Michaels Court, on St Michaels Avenue in Norwich, was rated Good across all five inspection domains at its most recent assessment in March 2025. This is a meaningful improvement from the previous Requires Improvement rating and suggests the home has addressed whatever concerns prompted that earlier decline. The home is run by Runwood Homes Limited, has a named registered manager in post, and is registered to provide nursing care for up to 89 people, including those living with dementia, physical disabilities, and sensory impairments. The principal limitation of this report is that the published findings contain almost no specific detail about what inspectors actually saw, heard, or measured. Every score here is based on the overall rating outcome rather than direct evidence of what daily life looks like for your parent. Before making a decision, visit during a mealtime or activity session, ask to see last month's staffing rotas (counting permanent versus agency names, especially on nights), and request a copy of a sample care plan to see how individual preferences are recorded. The checklist above lists 21 specific questions to ask the home directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH measures up against the other homes you’re considering. Free account.
In Their Own Words
How ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for physical and sensory needs in Norwich
St Michaels Court – Your Trusted nursing home
St Michaels Court in East Norwich provides residential care for people with physical disabilities and sensory impairments. The home supports both younger adults and those over 65, with specialist dementia services also available. Families considering this care home should note that it received an 'Inadequate' rating from the Care Quality Commission in January 2019.
Who they care for
The home specialises in supporting residents with sensory impairments and physical disabilities across different age groups. They provide dementia care alongside their services for people with physical support needs.
The home offers dementia care as part of their range of specialist services. Families should check current care standards and staffing arrangements when considering dementia support.
“Given the serious concerns raised in the 2019 CQC inspection, families are strongly advised to check the home's current regulatory status before making any decisions.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Michaels Court received a Good rating across all five domains at its most recent inspection in March 2025, a recovery from the previous Requires Improvement rating. However, the published report contains very little specific detail, so scores reflect the positive overall direction without the granular evidence needed to rate higher.
Homes in East typically score 68–82.Worth a visit
St Michaels Court, on St Michaels Avenue in Norwich, was rated Good across all five inspection domains at its most recent assessment in March 2025. This is a meaningful improvement from the previous Requires Improvement rating and suggests the home has addressed whatever concerns prompted that earlier decline. The home is run by Runwood Homes Limited, has a named registered manager in post, and is registered to provide nursing care for up to 89 people, including those living with dementia, physical disabilities, and sensory impairments. The principal limitation of this report is that the published findings contain almost no specific detail about what inspectors actually saw, heard, or measured. Every score here is based on the overall rating outcome rather than direct evidence of what daily life looks like for your parent. Before making a decision, visit during a mealtime or activity session, ask to see last month's staffing rotas (counting permanent versus agency names, especially on nights), and request a copy of a sample care plan to see how individual preferences are recorded. The checklist above lists 21 specific questions to ask the home directly.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH measures up against the other homes you’re considering. Free account.
In Their Own Words
How ST MICHAEL'S COURT CARE HOME AYLSHAM, NORWICH describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for physical and sensory needs in Norwich
St Michaels Court – Your Trusted nursing home
St Michaels Court in East Norwich provides residential care for people with physical disabilities and sensory impairments. The home supports both younger adults and those over 65, with specialist dementia services also available. Families considering this care home should note that it received an 'Inadequate' rating from the Care Quality Commission in January 2019.
Who they care for
The home specialises in supporting residents with sensory impairments and physical disabilities across different age groups. They provide dementia care alongside their services for people with physical support needs.
The home offers dementia care as part of their range of specialist services. Families should check current care standards and staffing arrangements when considering dementia support.
“Given the serious concerns raised in the 2019 CQC inspection, families are strongly advised to check the home's current regulatory status before making any decisions.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
